These terms govern your use of the HB999 platform. By registering an account and using our services — including slot games, live casino, sports betting, fish games and promotions — you agree to be bound by everything set out below. Please read carefully before you begin.
A quick overview of the most important principles that apply to your HB999 account
Every player is permitted one HB999 account only. Creating duplicate accounts — or allowing another person to use your account — is a breach of these terms and may result in account suspension and forfeiture of balances.
HB999 is strictly for adults aged 18 and above. Players must confirm their age during registration. We reserve the right to request identity verification documents at any time and to close accounts belonging to underage users.
All transactions on HB999 are processed in Pakistani Rupees (PKR). Supported methods include JazzCash, Easypaisa, Raast, bank transfers, debit/credit cards and mobile wallets. No foreign currency conversion is applied at the account level.
All bonuses and promotions carry wagering requirements that must be completed before a withdrawal can be requested. The specific multiplier and eligible games for each offer are stated on the individual promotion page.
HB999 uses security and monitoring tools to detect abuse, collusion, fraudulent activity and bonus misuse. Accounts found to be in breach of fair play rules will have bonuses voided and may be permanently closed.
Players can set deposit limits, session time reminders, cooling-off periods and self-exclusion via their account settings. HB999 actively encourages the use of these tools and supports any player who needs help managing their gaming habits.
Please read these Terms and Conditions carefully. By creating an account and using any part of the HB999 platform, you confirm that you have read, understood and agree to these terms in full. If you do not agree, you should not register an account or use the platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and HB999 ("the Platform", "we", "us"). By registering an account, logging in, making a deposit or using any service offered at hb999.vu, you confirm that you accept these Terms in full and agree to abide by them at all times.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of HB999. If there is any conflict between a specific promotion's terms and these general Terms, the promotion-specific terms take precedence for that offer only.
HB999 reserves the right to update, amend or replace these Terms at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the platform after any changes constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.
You must be at least 18 years of age to register an account and use HB999. By registering, you confirm that you meet this requirement. HB999 may request identity documents to verify your age at any point, and access will be restricted or terminated if you fail to provide satisfactory verification.
You must provide accurate, complete and up-to-date information during registration. This includes your real name, valid contact details and any other information requested. Providing false information is a breach of these Terms and may result in immediate account closure and forfeiture of funds.
Each individual player is permitted to hold one HB999 account only. Multiple accounts belonging to the same person — whether registered under different names, email addresses, phone numbers or devices — are strictly prohibited. Where duplicate accounts are detected, all accounts may be closed and any balances or bonuses forfeited.
Your account is personal to you. You must not share your login credentials with anyone else or allow another person to operate your account. HB999 is not responsible for any activity that takes place on your account as a result of credentials being shared or compromised.
You are solely responsible for all activity that takes place on your HB999 account. This includes all bets placed, deposits made, withdrawal requests submitted and any communications sent through the account.
You must keep your password secure and not share it with any third party. If you believe your account has been accessed without your authorisation, you should contact HB999 support immediately. We will take reasonable steps to help secure your account, but we are not liable for losses resulting from unauthorised access where you have failed to protect your credentials.
You are responsible for ensuring that your account details — including contact information and payment method details — remain accurate and up to date. Outdated or incorrect information may delay payment processing or account verification.
Account verification is required before your first withdrawal. The verification process involves submitting a valid government-issued ID. This is a one-time requirement and once approved, your account is fully verified for all future withdrawals.
HB999 accepts deposits and processes withdrawals in PKR using the following methods: JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards, and mobile wallets. All transactions are denominated in Pakistani Rupees. No currency conversion fees are applied at the account level.
Deposits via JazzCash and Easypaisa are typically confirmed within a few minutes of submission. Deposits via bank transfer may take longer depending on your bank's processing times. HB999 does not charge deposit fees, though your payment provider may apply their own charges. The minimum deposit amount is stated in your account dashboard and may vary by payment method.
Withdrawals are processed to the same payment method used for your most recent deposit wherever possible. Your account must be fully verified before any withdrawal can be processed. Processing times vary by method: mobile wallet withdrawals are typically faster than bank transfers. HB999 aims to process withdrawal requests promptly, though final delivery to your account depends on your bank or payment provider's own timelines.
A minimum withdrawal amount applies and is shown in your account dashboard. Withdrawals will only be approved once all active wagering requirements on your account have been satisfied. Attempting to withdraw while a bonus is active may result in the bonus balance being forfeited, with only your real-money balance eligible for release.
HB999 employs industry-standard encryption for all financial transactions. Funds deposited to your account are held separately from operational funds. In the event of a suspected fraudulent transaction, HB999 reserves the right to suspend the relevant account pending investigation without prior notice.
All bonuses and promotions available on hb999 are subject to wagering requirements. These requirements specify how many times the bonus amount (or bonus plus deposit) must be wagered before a withdrawal can be requested. The exact multiplier for each promotion is stated on the relevant promotion page.
New players who register and make their first qualifying deposit are eligible for the welcome bonus. The bonus percentage, maximum amount and wagering requirement are specified on the Promotions page. The welcome bonus is available once per player and cannot be claimed under different accounts or by existing players opening new accounts.
Bonuses must be activated within the timeframe specified on the promotion. Once activated, the wagering requirement must be completed before the bonus expires — typically within 7 to 30 days, depending on the offer. Expired bonuses and any associated winnings will be removed from your account automatically.
During Pakistan Super League season and major T20 international series, HB999 runs dedicated cricket promotions including enhanced odds, cashback offers and free bet bonuses. These promotions are time-limited and subject to their own specific terms published alongside each offer. Cricket promotion bonuses count towards sports betting wagering requirements, not slot or casino wagering requirements unless explicitly stated otherwise.
HB999 monitors accounts for patterns that suggest bonus abuse. This includes placing low-risk or hedging bets specifically designed to clear wagering requirements without genuine gaming activity, creating multiple accounts to claim the same bonus, and coordinating with other players to exploit promotional offers. Where bonus abuse is detected, the relevant bonuses will be voided, associated winnings forfeited, and the account may be suspended or permanently closed.
HB999 reserves the right to modify, suspend or withdraw any promotion at any time without prior notice. If a promotion is withdrawn while you are actively working through its wagering requirement, any progress made prior to withdrawal will be honoured at the point the promotion ends.
HB999 offers slot games, live casino tables, fish games and sports betting markets. The availability of specific games and markets may change without notice due to provider updates, technical maintenance or other operational requirements. HB999 does not guarantee that any specific game or market will remain available indefinitely.
Sports betting at hb999 covers cricket — including PSL, T20 internationals and domestic Pakistan fixtures — alongside football, esports and other events. Each sports market operates under its own set of betting rules. In the event of a dispute regarding the outcome of a sporting event or the settlement of a bet, HB999's decision is final and binding, based on official results from the relevant governing body.
Live in-play betting is available for selected matches and events. Odds on in-play markets change rapidly and reflect real-time match conditions. HB999 reserves the right to suspend in-play markets at any time without notice — for example, during a break in play, a significant match event, or a technical issue. Bets already placed and confirmed before a suspension remain valid unless there is a technical error affecting settlement.
A bet may be voided if the event is cancelled, postponed beyond the settlement window specified in the relevant sport's rules, or if a technical error affected the bet's acceptance or odds. Voided bets are returned to your account balance as a stake refund. HB999 is not responsible for bets placed based on incorrect odds resulting from a manifest error, and reserves the right to void such bets and refund stakes.
All slot games, fish games and casino table games on HB999 use certified Random Number Generation (RNG) systems to determine outcomes. These systems are tested and certified by independent third-party auditors. The outcomes of all games are genuinely random and cannot be predicted, manipulated or influenced by any party, including HB999 itself.
The following activities are strictly prohibited on HB999 and may result in account suspension, permanent closure and forfeiture of all balances:
HB999 cooperates fully with authorities in cases involving suspected financial crime, fraud or identity theft. Accounts under investigation may be frozen without prior notice until the matter is resolved.
HB999 reserves the right to suspend or restrict your account at any time if we have reasonable grounds to believe you have breached these Terms, are engaged in fraudulent activity, or if your account requires verification. During a suspension, you will not be able to log in, deposit, place bets or withdraw funds.
Following investigation, HB999 may permanently close an account found to have breached these Terms. In such cases, any bonus balances and winnings derived from prohibited activity will be forfeited. Real-money deposits not associated with the breach may be returned at HB999's discretion after completing any required verification.
You may request to close your account at any time by contacting HB999 support. Before closure, any pending withdrawal will be processed. If you have an active bonus with incomplete wagering, you may choose to forfeit the bonus and withdraw your real-money balance, or continue playing until the wagering requirement is met before requesting closure.
Players who wish to take a break from gaming can request a self-exclusion period of 30 days, 90 days, 180 days or permanent self-exclusion. During self-exclusion, your account will be deactivated and you will not be contacted with promotional offers. Self-exclusion requests are processed promptly through the Responsible Gaming section of your account settings or by contacting support directly.
HB999 collects and processes personal data in accordance with our Privacy Policy, which is available at hb999.vu/privacy-policy. By registering an account, you consent to the collection and use of your data as described in the Privacy Policy.
Personal data collected during registration and verification is used to operate your account, process transactions, comply with any applicable legal obligations, and contact you regarding your account and — where you have opted in — promotional offers. HB999 does not sell personal data to third parties. Data is shared only with payment processors and service providers necessary to operate the platform, and only to the extent required.
All data is stored securely using industry-standard encryption. You have the right to request a copy of the personal data we hold about you and to request corrections to any inaccurate information. Contact our support team for data-related requests.
HB999 is committed to promoting responsible gaming. Online gaming should be an enjoyable leisure activity, and we want every player on the platform to keep it that way. We encourage all players to:
The responsible gaming tools available on hb999 include daily, weekly and monthly deposit limits, session time reminders, cooling-off periods and self-exclusion. These can be accessed and adjusted directly from your account settings at any time. Deposit limit reductions take effect immediately; increases take effect after a 24-hour cooling-off period.
Full details of our responsible gaming approach and available tools are available at hb999.vu/responsible-gaming.
HB999 provides the platform and its services on an "as available" basis. We make reasonable efforts to ensure the platform operates reliably, but we do not guarantee that it will be uninterrupted, error-free or completely secure at all times. Planned and unplanned maintenance may cause temporary unavailability.
To the fullest extent permitted, HB999 is not liable for any loss of profits, loss of opportunity, indirect or consequential losses arising from your use of the platform — including losses resulting from technical faults, service interruptions or delays in processing transactions.
HB999 is not responsible for any internet connectivity issues, device failures or other technical problems on your end that affect your ability to access the platform or complete bets and transactions. It is your responsibility to ensure you have a stable connection when using real-money services.
HB999 may update these Terms and Conditions at any time. Changes will be published on this page with an updated date. For significant changes that materially affect player rights or obligations, we will make reasonable efforts to notify registered players via the contact information on their account.
If you continue to use hb999 after updated Terms have been published, you are deemed to have accepted the revised Terms. If you disagree with any changes, you should stop using the platform and may request account closure through our support team.
If you have any questions about these Terms and Conditions, or if you need help with your account, payments, a promotion or anything else related to your HB999 experience, our support team is available 24 hours a day, seven days a week.
You can reach us via the live chat feature within the platform or the HB999 mobile app, or by writing to us at:
[email protected] | Available 24/7 | Response within 24 hours
For responsible gaming support, account self-exclusion or deposit limit requests, you can also access these tools directly through your account settings under the Responsible Gaming section. Our support team can assist you in activating any restriction immediately if needed.
HB999 also maintains a comprehensive FAQ covering the most common questions about registration, payments, bonuses and games. You can find it at hb999.vu/faq.
Join thousands of Pakistan players already on HB999. Register your free account, deposit in PKR via JazzCash or Easypaisa, and claim your welcome bonus today.
18+ only. Play responsibly. Terms and conditions apply.